Frequently asked questions
Is it possible for the doll to change and hold different positions?
You can enjoy almost all sexual positions with your sex doll. From missionary, doggy-style, to her on top, having sex sitting down or her standing up. Thanks to her steel skeleton and movable joints the doll can be moved and positioned like a real person. If needed, it is also possible to manufacture a doll with loose joints, meaning that she will not be able to hold a pose.
Where can I find the exact measurements for the doll?
You will find exact measurements for all the body types in the product’s description. There you will be able to see information about the size of the doll’s breasts, hips, it’s waist, also the depth of it’s oral, anal and vaginal crevices.
Can I make the breasts/butt/nipples bigger or smaller?
Unfortunately, the bodies are very standardized. Meaning that, unfortunately, there is no option to change the height, proportions or physical attributes of a body. If a bigger breasts or butt is something you’d want the doll to have, we’d recommend trying to find a different body altogether from the same manufacturer and pairing it with the head that you like.
What is TPE material?
TPE or Thermoplastic Elastomer is a blend of a soft rubber and plastic which makes it flexible and easier to work with. This mixture of rubber and plastic has thermoplastic and elastomeric properties. It can be repeatedly stretched and it will return to its original shape right away.
TPE is widely used in all sorts of products that have rubber parts due to its durability, softness and flexibility. It is soft to touch and feels more like real human skin. TPE material that is used for the manufacturing of these dolls passes various stringent quality test to be safe to be used for sex dolls.
Fixed (built-in) or insertable/removable vagina?
Fixed vagina (built-in)
- Non-detachable, non-replaceable.
- Cleaning requires a tub or carrying the doll to the bathroom.
- Very close to a real woman in feel.
- Easy to clean.
- Easy to completely dry off.
- Can be replaced if there are problems.
- Recommended for heavy dolls
Both of these options do exactly what it sounds. The “fixed” or “built-in” vagina is a direct copy of a real woman’s vagina, also meaning that you cannot take it out of the doll. The removable vagina is a fleshlight-like cylinder that you insert inside of your doll and remove it when you need to clean it. Which one to choose? Our customers usually prefer the built-in vagina as it gives them almost indistinguishable experience when compared to a real woman. However, removable vagina is also popular as it is easier to clean and replaceable. Both of these options are a great choice, but if you value realism, you should stick with built-in vagina and if you want easier use and maintenance, you should choose the removable vagina.
Shipping and tracking an order
Is the shipping really free?
We ship worldwide and the shipping is free for all orders. All of the doll purchases and accessories bought are included in free shipping.
Does the order include taxes and customs duty fees?
Prices you see on the website include import duties, taxes and VAT for most countries (excluded countries – Romania, Sweden, Norway, Switzerland, Canada, United Kingdom, Malta). Dollsafari will handle processing with customs. Therefore, shipments will arrive at your doorstep with out any hassle.
If we cannot prepay taxes and import duties for your country, we will provide you all the documents necessary so that the process for you is as easy as possible.
Do you ship worldwide?
Yes. We can ship sex dolls and accessories to many countries. However, some countries are excluded, because the government laws wouldn’t allow sex doll import. For this reason we do not ship to countries like:
- Islamic countries
- South America
How long does the shipping take?
Which logistic company you use for doll delivery?
Dollsafari uses following logistic companies: UPS, DHL, FedEx, EMS (Air and sea transport). The final logistic company depends on your shipping address and location.
Where can I track my order?
We will send tracking code 3-4 days after the doll pictures are confirmed and the doll begins the shipping process. We will also send you a link to FedEx/DHL or UPS website, where you can check the transportation progress.
Is the delivery discreet? How does the packaging look like?
The packaging is designed for absolute privacy, meaning that there will be no labeling on the box. The dolls arrive in a plain brown box with no identification of what is inside. The only information on the box will be the shipping label.
Can I pick up a sex doll from a carrier by myself instead delivered to my home address?
If you don’t want the doll to be delivered to your home, upon ordering, leave a note in the checkout page “additional notes” area that you’d like you have the order shipped to the nearest UPS/FedEx location and we will send her there. Once the doll arrives to the courier facility, you will receive an email and will be able to pick the doll up on the time that suits you the best. To pick the doll up, you’ll need to have your ID and a car that could fit her laying down.
From which country will my doll arrive?
The dolls are shipped from China. We’re waiting for more manufacturers to start making these dolls in EU and the US, however, currently, the main producer of the dolls are from China.
Buying a sex doll with PayPal's buyer's protection
You are eligible for a full refund if the doll ordered does not arrive or if you receive an item, but it is significantly different from the description the seller provided.
PayPal allows you to make payments using a variety of methods including PayPal balance, a bank account, with debit or credit cards.
Can I pay with PayPal without creating a PayPal account? Absolutely yes, it is very simple. At the end of the checkout process, you will be redirected to PayPal. If you prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ It takes just a few seconds and you can complete the payment as a guest.
Other common questions
Will the doll skin stain?
The skin of the dolls is durable, but still requires great care to avoid staining. Usually, staining happens when your doll wears tight, usually black clothing. If you like dark clothing, make sure to wash it before putting it on your doll and also avoid storing her with clothes on.
For more information about staining and caring for the skin/body of the doll, please check out our TPE CARE GUIDE.
How to pose my doll?
Remember that a doll is not a real person and it requires to be treated carefully. In a new doll, the joints might be a little bit stiff at start, so be careful while attempting to move the doll limbs, after a few days the joints will loosen up. If you want to move arms and legs to position your doll in any position, remember to move the limbs back to the original straight position when switching to a different position (e.g. bend arms up, move back to the original straight position and bend to the sides for another posture).
How to warm up my doll?
When purchasing a doll, it is possible to select an additional premium accessory – a heating stick (heating rod). The heating stick allows to heat up the vaginal, anal or oral crevices to the temperature of a real woman. Alternatively, use an electric blanket to wrap your doll up, it will take a few minutes to warm it up. Please do not leave your doll in the blanket for too long to avoid damage to her skin. TPE is very sensitive to temperature and can start melting from 50°C or 122°F and above.
How to clean and take care of my sex doll?
Sex dolls last anywhere from 2 years to 10 years depending of how often it’s being used and how much care goes into maintaining the doll’s pristine condition. A sex doll that gets moved frequently is also more likely to suffer wear and tear. However, there are many things that the doll owners can do to protect their dolls. To maintain your dolls as well as possible, please check out our blog:
There a many techniques that help prolong the life of a doll massively. Please check our TPE doll care guide to learn all the techniques.